VHMA Conference and Meeting Proceedings
The follow presentation documents are provided for the benefit of the VHMA members who were not available to attend our conference or meeting. The materials were prepared and provided by the guest presenter and/or author, who holds the copyright. All rights reserved. No part of these documents may be reproduced in any form without the permission of copyright holder. Opinions expressed in presentations are those of the author and not of VHMA and should not be construed as professional legal or financial advice. VHMA cannot accept liability due to errors or omissions.
View past monthly Webinar recordings and/or presentations.
2009 Summer Meeting (Niagara Falls, ON)
The Economy Creates New Challenges and Opportunities by Roger Cummings, CVPM
Change Is All There Is by Roger Cummings, CVPM
Enhancing Team Performance: Create a Culture of Accountability and Coach Your Staff To Problem-Solve and Achieving Practice Success with Effective Marketing (one document) by Amanda Donnelly, DVM, MBA
Marketing Plan Template by Amanda Donnelly, DVM, MBA
2009 Legal Sympsosium (Atlanta, GA) - access to proceedings is restricted to paid attendees or purchased proceedings
2009 Annual Meeting and Conference (Portland, OR)
2008 Annual Meeting and Conference (Baltimore, MD)
Five Major Trends to Harness for the Future of Your Practice by Karyn Gavzer, MBA, CVPM
Commonsense, Practical Answers to Key Marketing Questions by Karyn Gavzer, MBA, CVPM
Human Resources Management - A Practical Approach by Michelle Guercio, CVT, CVPM
The Future of Veterinary Medicine by Darren Osborne, MA
Managing Different Generations on One Team by Kathleen Ruby, Ph.D.
2008 Summer Meeting (Toronto, ON)
The Development of Practice Managers by Owen McCafferty, CPA, CVPM FACFEI
The Changing Role of the Practice Manager by Owen McCafferty, CPA, CVPM FACFEI
Enhancing HR Value in Your Practice by Stuart Charlson, Esq.
HR Value Program Addendum by Stuart Charlson, Esq.
A Day in the Life of Administrator Ann by Stuart Charlson, Esq.
Personal Organization and Time Management by Gabrielle Paldy
Calendar Sample (Weekly View) by Gabrielle Paldy
2007 Annual Meeting and Conference (Nashville, TN)
"How To Build A Better You" by Bryan Dodge
"Simple Solutions to OSHA Problems" by Phil Seibert, CVT
"Regulations for the Veterinary Hospital Pharmacy" by Phil Seibert, CVT
"Understanding and Interpreting Financial Statements" by Marsha Heinke, DVM, EA, CPA, CVPM
"Budgeting" by Marsha Heinke, DVM, EA, CPA, CVPM
Worksheets:
Practice Expense & Capital Budget (Excel File)
Revenue Center and Fee Strategy Worksheet (Excel File)
Staff Compensation Budget (Excel File)
"Developing and Implementing Hospital Protocols" by Marsha Heinke, DVM, EA, CPA, CVPM
"Dear Dr. Vet...The Manager's Role in Responding to Licensing Board Investigations" by Doug Jack, LLB
"Horns of Dilemma - Legal Consequences for Veterinary Ethical Breaches" by Doug Jack, LLB
2007 Summer Meeting (Toronto, ON)
"Owners and Managers: How to Succeed Together In Practice (presentation slides)" by R. David Brunner, DVM and Brenda Tassava, CVPM
"Unlocking the Market Potential of Your Practice" by Christine Merle, DVM, MBA, CVPM
2006 Annual Conference Programs (Charleston, SC)
"Conducting Employee Performance Evaluations (presentation slides)" presented by Michael Perkins
Michael Perkins Recommended Publications:
Can-Do Manager: How to Get Your Employees to Take Risks Take Action and Get Things Done, by Tess Kirby
From Losers to Winners: How to Manage Problem Employees and What to Do If You Can't, by V.Clayton Sherman
Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers, by Dick Grote
Work Place Wars and How to End Them: Turning Personal Conflicts into Productive Teamwork, by Kenneth Kaye
TRACK 1 - Advanced Topics for Veteran Managers
"Options for Non-veterinarians to Legally Own and Operate a Veterinary Practice" presented by Edward Guiducci, Esq. (presentation slides)
"Surviving a Veterinary Practice Partnership Breakup" presented by Edward Guiducci, Esq. (presentation slides)
"Pitfalls of Associate Contracts" presented by Edward Guiducci, Esq. (presentation slides)
"Due Diligence of Practice Purchase: Minimizing a Buyer's Risk" presented by Edward Guiducci, Esq. (presentatin slides)
TRACK 2 - Fundamentals for New Managers
http://www.vmc-inc.com/vhma provided by Mark Opperman, CVPM
"VHMA Economic Survey Results (presentation slides)" presented by Darren Osborne, MA
2006 Management Retreat Programs (St. Augustine, FL)
"Earning the Support, Respect and Trust You Need To Be An Effective Manager" presented by Susan Prowse, CVPM
"Management Tips, Tidbits and Words of Wisdom" presented by Jenni Inbody, CVPM
"Marketing Your Dentistry Services" presented by Christy Johnon, CVPM
"What Managers May Not Know But SHOULD know about Radiation Safety" presented by Sandra Brown Wiltshire, LVT, CVPM
"Creative Staff Leveraging" presented by Brenda Tassava, CVPM
"Quickbooks In Your Everyday Operations" presented by Debbie K. Hill, CVPM
2005 Annual Conference Programs (Atlanta, GA)
"Fees and Client Satisfaction" presented by Darren Osborne
"Client Relations: Understanding the Moments of Truth" presented by Robert E. Froehich, DVM, MBA
"Sifting Through Useless Data" presented by Robert E. Froehich, DVM, MBA
"HR 911: Managing HR Emergencies" presented by Stuart Charlson, Esq.
"Modeling Effective Leadership: How can this translate to your practice? presented by Robert E. Froehich, DVM, MBA
"The Dirty Dozen" presented by Robert E. Froehich, DVM, MBA
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